Agenda 2209

CSG Workshops and Business Meeting Agenda

University of Minnesota
21-23 September, 2022

Wednesday: CSG Short Workshops
Meridian Ballroom 3 & 4, Graduate Minneapolis Hotel

7:30 - 9:00	Breakfast Meridian Ballroom 1 & 2
9:00	Welcome & Conference Introduction (Bernie Gulachek) Meridian Ballroom 3 & 4
9:05	CSG Short Workshop: Coordinating patches, config management, network & app updates to avoid dependency hell Coordinators: Mark McCahill (Duke), William Deigaard (TAMU), Sarah Braun (CU-Boulder), Jon May / Jason Pursian / Stefan Strandberg / Stefan Wahe (UW-Madison), Jim Jokl (UVa) Please see Addendum A for the detailed agenda.
10:30	Break
12:30	Adjourn

12:30 - 1:30	Lunch Meridian Ballroom 1 & 2

1:30	CSG Short Workshop: It's Not Your Personal Device! The Endpoint Management Battle Cry Coordinators: Phoebe Johnson (UMN), Eve Raymond (UMN), C. Shawn Green (UW-Madison), Dawn Zimmer (VT), Tracy Weber (ND), Orrie Gartner (CU Boulder), Sarah Christen (Cornell) Please see Addendum B for the detailed agenda. Meridian Ballroom 3 & 4
3:15	Break
5:00	Adjourn

Wednesday: CSG Group Dinner
Waldmann Brewery, 445 Smith Ave, St Paul

5:30
5:30
6:00
7:00
8:30

Bus leaves hotel for dinner venue
Cocktails
Steering Committee meeting
Dinner
Bus leaves dinner venue for hotel

Thursday: CSG Short Workshop
Meridian Ballroom 3 & 4, Graduate Minneapolis Hotel

7:30 - 9:00	Breakfast Meridian Ballroom 1 & 2
9:00	CSG Short Workshop: "The Great Exploration!" How can we keep our talent and foster engagement with an IT staff that is hybrid, on-prem and remote? Coordinators: Orrie Gartner (CU-Boulder), Tracy Weber (ND), Erika Shoffner (Penn State), Tom Lewis (UWash), Ben Rota (Harvard), Jenny Kvistad (UW-Madison), Dawn Zimmer (VT) Please see Addendum C for the detailed agenda. Meridian Ballroom 3 & 4
10:45	Break
12:30	Adjourn

12:30 - 1:45	Lunch Meridian Ballroom 1 & 2

12:45 - 1:30	Campus Tour Tour departs from and returns to the Graduate Minneapolis Hotel

Thursday: CSG Business Meeting
Meridian Ballroom 3 & 4, Graduate Minneapolis Hotel

1:45	I. Introductory Remarks and Roll Call (CSG Coordinator)
1:50	II. Short Slots and Breaking News (CSG Coordinator) Workshop Summaries (:05) Consortial Updates (:20)
2:15	III. Short Discussion 1: Common Solutions - What are the new challenges that CSG should work on as a common solution group? Coordinators: Jim Phelps (UW), Tracy Weber (ND), Sarah Christen (Cornell), Ben Rota (Harvard), Tony Rimovsky (ND)
3:15	Break
3:45	IV. Timely Topics and Gossip (Christen) Topics TBA
4:45	V. Topic Selection for Next Meeting (Jelinkova)
5:00	Adjourn

Thursday: CSG Group Dinner
Bell Museum, 2088 Larpenteur Ave W, St Paul

5:30
5:30
7:00
8:30

Bus leaves hotel for dinner venue
Cocktails
Dinner
Bus leaves dinner venue for hotel

Friday: CSG Business Meeting
Meridian Ballroom 3 & 4, Graduate Minneapolis Hotel

7:30 - 9:00	Breakfast Meridian Ballroom 1 & 2
9:00	VI. Organizational Issues (CSG Coordinator) Steering/Membership Committee Issues (Christen) Treasurer's Report (Fleagle) Logistics for Next Meeting (Antonelli) Venues and Dates for Future CSG Meetings (Antonelli) Please see http://www.stonesoup.org/future.html for the current list.
9:15	VII. Short Discussion 2: How do we know we've reached full automation? Coordinators: William Deigaard (TAMU), Mark McCahill (Duke), Becky Joffrey (Cornell), Kelly Rivera / Steve Tanner (UW-Madison), someone from Notre Dame
10:15	Break
10:45	VIII. Short Discussion 3: The evolving need for enterprise research data storage Coordinators: Todd Shechter (UW-Madison), Kevin Shinpaugh (VT), Walter Wong (CMU), Jim Jokl (UVA), Chris Hoffman, likely with Walter Stokes (UCB), Erik Lundberg (UWa), Hellen Zziwa (Harvard), Charley Kneifel (Duke), Jan Cheetham / Mike Layde / Steve Devoti (UW-Madison), Scott Kirner (Notre Dame), Helen Hockx-Yu (Notre Dame)
11:45	Adjourn

11:45	Lunch (box lunches available at 10:30) Pick up in Meridian Ballroom 1 & 2

Addendum A: Short Workshop: Coordinating patches, config management, network & app updates to avoid dependency hell
Detailed Agenda

9:05 - 9:10: Introduction & Problem statement

9:10 - 9:30: Real life horror stories

Puppet: the sys admin's "chaos monkey" @ Duke
Certbot blocks the app — automation blowback @ Duke
The firewall did what? — Palo Alto @ UW-Madison
Add a subnet, gimp the network @ Duke
Unexpected fun @ TAMU

9:30 - 9:50: case study: Cybersecurity events and patching - SolarWinds - (Stefan Wahe)

9:50 - 10:10: case study: Network device automation and network test labs - (WIll Brockelsby)

10:10 - 10:30: Policies that drive (or minimize) updates and risk - (Jim Jokl)

Where do you enforce the perimeter of the network?
Network quarantine of unsupported / un-patched devices
Architectures that limit the need for updates/patches
Snowflake devices that cannot be patched (policy and practice)

10:30 - 10:55 break

11:00 - 11:20: Mining netflow data to understand system dependencies - (Mark McCahill)

11:20 - 11:40: CSG survey results

11:40 - 12:00: CMDBs, patch tracking, and compliance checking - (William Deigaard, Jason Pursian)

12:00 - 12:20: Discussion: How do vendors impact patching and change management and what can be done about it? (Stefan Wahe)

12:20 - 12:30: Closing remarks & summary

12:30: end of workshop

Addendum B: Short Workshop: It's Not Your Personal Device! The Endpoint Management Battle Cry
Detailed Agenda

Eve Raymond - Introduction to the topic- how the characteristics of higher education and mobile work create conflict around device management efforts
Tracy Weber - Common reasons for faculty and researcher resistance to device management
All Panelists- Device management initiative change management case studies
C. Shawn Green - Faculty feedback on case studies
All panelists - Best practices for creating device management desire and acceptance
All panelists - Discussion

Addendum C: Short Workshop: "The Great Exploration!" How can we keep our talent and foster engagement with an IT staff that is hybrid, on-prem and remote?

Workforce Challenges Facing Us
The Great Exploration Framework
Viewing the challenge via the Framework including campus perspectives & activities
Panel Discussion & Open Dialogue