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CSG Workshops and Business Meeting Agenda

The University of Iowa
13-15 June 2012


Wednesday:  CSG Long Workshop
Room N120, College of Public Health Building

Cambus shuttle bus service from the Sheraton Hotel to the College of Public Health Building
Bus circulates from 7:30 to 9:30 AM

8:00 - 9:00 Continental Breakfast
9:00 CSG Long Workshop:  Provisioning and Deprovisioning, SaaS Integrations, and
Projecting Institutional Infrastructure into the Cloud
Coordinators:  Bruce Vincent, Tom Barton, RL "Bob" Morgan, Chuck Powell, Kitty Bridges, Mark McCahill
Please see Addendum A for the detailed agenda.
10:30 Break
12:00 Adjourn

 
12:00 - 1:00 Lunch
Room C217AB, College of Public Health Building

 
1:00 CSG Long Workshop (continued)
3:00
Break
5:00 Adjourn

Cambus shuttle bus service from College of Public Health Building to Sheraton Iowa City
Bus circulates from 5:00 - 5:30

Wednesday: CSG Group Dinner
Paul W. Brechler Press Box, Kinnick Stadium, 825 Stadium Dr, Iowa City (319-335-9410)

5:45 - 7:00
6:00
7:00
8:30 - 9:00
Bus circulates between the Sheraton Iowa City and Kinnick
Cocktails
Dinner
Bus circulates between Kinnick and the Sheraton Iowa City

Thursday:  CSG Short Workshop
College of Public Health Building

Cambus shuttle bus service from the Sheraton Hotel to the College of Public Health Building
Bus circulates from 7:00 to 9:00 AM

7:00 - 8:00 Continental Breakfast
8:00 CSG Short Workshop:  Virtual Desktops - Increasing Access, Increasing Productivity and Reducing Service Costs
Coordinators:  Min Yao, Mark McCahill, Chuck Powell, Steven Sather, Guy D. Falsetti
Please see Addendum B for the detailed agenda.
9:30 Break
12:00 Adjourn

 
12:00 - 1:30 Lunch
Room C217AB, College of Public Health Building

 
12:00 - 1:00 Steering Committee Lunch
Room N171, College of Public Health Building

 
12:30 - 1:15 Iowa Campus Tour
Tour departs from College of Public Health Building and arrives at University Capitol Centre

Cambus shuttle bus service from the College of Public Health Building to the University Capitol Centre
Bus circulates from 12:00 to 2:00 PM

Thursday:  CSG Business Meeting
Room 2520D, University Capitol Centre

1:30 I. Introductory Remarks (CSG Coordinator)
1:35
II. Short Discussion 1: IT Organization of 2015 / Higher Ed IT workforce of 2015-2020
Coordinators: Ron Kraemer, Tracy Futhey, Klara Jelinkova, Ted Dodds, Erv Blythe
2:35
Break
3:05 III. CSG Meeting Frequency Discussion & Vote (CSG Coordinator)
3:25 IV. Timely Topics and Gossip (Bridges)
Topics TBD
4:35 V. Topic Selection for Winter 2013 Meeting (Jackson)
5:00 Adjourn

No shuttle bus service from University Capitol Centre to Sheraton Iowa City

Thursday: CSG Group Dinner
Orchard Green Restaurant, 521 S Gilbert St, Iowa City (319 354 1642)

5:45-7:00
6:00
7:00
8:30 - 9:00
Bus circulates between the Sheraton and the restaurant
Cocktails
Dinner
Bus circulates between the restaurant and the Sheraton

Friday: CSG Business Meeting
Room 2520D, University Capitol Centre

No shuttle bus service from University Capitol Centre to Sheraton Iowa City

7:00 - 8:00 Continental Breakfast
8:00 VI. Organizational Issues (CSG Coordinator)
  1. Steering/Membership Committee Issues (Jackson)
  2. Treasurer's Report (Fleagle)
  3. Confirmation of Stone Fellowship - Chuck Powell (CSG Coordinator)
  4. CSG Secretariat Renewal (CSG Coordinator)
  5. Logistics for Winter 2013 Meeting (Antonelli)
    (University of Southern California, 9-11 January 2013)
  6. Venues and Dates for Future CSG Meetings (Antonelli)
    Please see /future.html
    for the current list.
8:15 VII. Short Slots and Breaking News (CSG Coordinator)
Workshop Summaries (:05)
Consortial Updates (:15)
8:45 Break
9:15 VIII. Short Discussion 2: Business Intelligence, Simpler Tools
Coordinators:  Shel Waggener, Min Yao, Todd Hill
10:15 IX. Short Discussion 3: Scholarly Identity
Coordinators:  Ken Klingenstein, Marilyn McMillan, Cliff Lynch, RL "Bob" Morgan
11:15 Adjourn

 
11:15 Lunch (box lunches available at 10:30)
Outside Room  2520D, University Capitol Centre

Addendum A: Long Workshop: Provisioning and Deprovisioning, SaaS Integrations, and Projecting Institutional Infrastructure into the Cloud
Detailed Agenda


9-9:15am Opening comments (Bruce Vincent)
- Framing of the day’s content

9:15-10:30 Why and Why Not’s
- Layout some the cases, advantages, analyst data, industry trends, elastic computing (Bob C.)
- Case study: Acquia (Chuck P.)
- Critical Infrastructure: SSO, DNS, mail routing, website, archiving, backup, primary (Erik L.) 
- EventDrivenArch middleware for real-time course enrollment notification (Erik L.)
- Sakai in cloud, seasonal streaming (Mark M.)

10:30-11am Break

11am-noon How To: Projecting Infrastructure into the Cloud
- Survey Feedback: technical (Bruce V.)
- Identity management: mapping institutional identities, into cloud (Sharif)
- Groups: pushing out, synchronizing between services (Mark M.)
- Operational monitoring for availability, troubleshooting, logs (Mark M.)

Noon-1pm Lunch

1-1:30pm How To (cont.): Projecting Infrastructure into the Cloud
- Interop and provisioning standards e.g. SCIM, OAuth, SAML (Scotty L.)
- Data interop, migration and exit strategy considerations (Scotty L.)
- Security controls: access control, monitoring, intrusion detection, audit trails (Bruce V.)

1:30-3pm-Organizational Readiness and Strategies
- Panel/Presentation: (Bob C., Bill W., Erik L.) 
- Survey Analysis (Bill W.) 
- Discussion of cloud strategies: IaaS, PaaS, SaaS (Bruce V.)

3:00-3:30 Break

3:30-4 pm What to choose
- Criteria to evaluate cloud services, contracts, managing vendor relationships (Shel W.) 

4-4:40 Summary of Long Workshop
- Committee panel with flash mob


Addendum B: Short Workshop: Virtual Desktops - Increasing Access, Increasing Productivity and Reducing Service Costs
UC San Diego, Princeton University, Duke University, Yale University, and University of Iowa

Detailed Agenda

8:00am-8:20am:    Overview of Desktop Virtualization Solutions – Min Yao, Mark McCahill

8:20am-8:40am     VDI Usage by CSG Member Organizations – Min Yao, Steve Sather

8:40am-9:05am:     VDI Deployment at Duke University – Evan Levine

9:05am-9:30am:     VDI Deployment at Princeton University – Steve Sather

9:30am-10:00am:     Break

10:00am-10:25am:     VDI Deployment at Yale University - Chuck Powell

10:25am -10:50am    VDI Deployment at University of Iowa – Guy D. Falsetti

10:50am-11:15am:     VDI Deployment at UC San Diego – Erik Strahm

11:15am-11:50 am:    Panel Discussion - Min Yao, Mark McGahill, Evan Levin, Steve Sather, Chuck Powell, Guy D. Falsetti, Erik Strahm

Panel discussion topics below

11:50am-12:00noon:     Q&A

Panel Discussion Topics
Barriers to VDI adoption (topics from CSG virtual desktop survey findings):
•    Poor audio and video display for some applications
•    Doesn’t handle remote printing well
•    Trade-offs between security and usability
•    Lack of the ability to delegate management rights/authority to departmental or unit IT staff
•    Complexity of design and management
•    Demand on central storage and management
•    Windows solutions only (most cases); no good Mac or Unix/Linux virtual desktop solutions
•    Difficult to meet individual users’ needs for desktop customization (as compared to generic lab computers or call center computers)
•    Virtual desktops don’t support specialty software well (instruments, GPU intensive programs)
•    Existing campus license agreement may not cover virtual desktops on BYOD’s (e.g., SPSS)
•    Lack of comfort level for teaching faculty
•    Additional overhead on the backend support
•    Campus acceptance (rf, institutional culture)
•    Variable ROI (or lack of it)

Other issues/comments:
•    Deploying VDI requires the re-work on existing solutions for patch and antivirus management
•    Has anyone considered deploying cloud based virtual desktop solutions?
•    Delivering virtualized applications is more effective than delivering whole virtual desktops
•    Business schools have longer history of using VDI for delivering their online courses than central IT.  We should learn from them
•    Virtual desktops are a perfect solution for library kiosks and computers
•    Need to find a way to pool all the power of today’s low-cost but powerful desktop computers and laptops and use this shared pool of resources to host virtual desktops. This will help reduce the upfront cost of deploying VDI
•     Ease of use of on the tablet is a plus
•    We are moving to application presentation and moving away for any particular OS tie (?)
•    Three workable areas of VDI:
•    Virtual computer sites (give students and faculty the access to sites software remotely)
•    Remote access to applications by faculty and staff from home
•    Mac users access Windows desktop environment
•    Cloud based virtual desktops will be more appealing than the traditional VDI

When is VDI a good or bad fit?
Examples of good fit:
•    Hospital Patient System
•    PCI systems with tight control requirements
•    Security Systems where we want to limit access
•    Software for students that is highly specialized
Examples of bad fit:
•    CPU and memory intensive applications (e.g., Adobe Creative Suite and AutoCAD)
•    Unstable or low bandwidth network